Questions & answers

The things teams ask before they hand real work to an agent.

What exactly is the "agentic computer"?

An always-on machine — a server, a workstation, a VM — where an AI agent runs continuously and does real work in your tools: mail, documents, spreadsheets, internal systems. Harness is not the agent itself; it is the caretaker that gives that agent a queue, rules, health checks and a memory of everything it did.

Which agents does it work with?

Early access targets agents that can run shell commands and use APIs on a machine you control. If your agent can be scripted, Harness can supervise it. Integration guides ship with onboarding, and we help the first teams connect personally.

What happens when the agent hits something risky?

It stops and asks. You define guardrail classes — spending money, deleting data, contacting customers, touching production — and any step that crosses one waits for an explicit human approval. The request, the decision and the outcome all land in the audit log.

Where does my data live?

Your agent keeps running on your machine, in your accounts. Harness stores the coordination layer: tasks, schedules, approvals and logs. We never train on your data and you can export or erase your history at any time.

What does early access cost?

Early access is free while we onboard the first teams. Paid plans arrive with general availability, and early-access teams get a founding discount and generous notice before anything starts costing money.